Print Your Pancakes

Explore >Buy Now >

Get Help: Software

PancakeBot Pre-orders

A runaway success on Kickstarter, PancakeBot™ lets kids and adults express their creativity through food while exploring technology.

Shop PancakeBot™

The PancakeBot™ site is a network for people to connect with other PancakeBot™ users through asking/answering questions and sharing their designs.

Submit a Design!

Help Topics

▸ FAQs

▸ Tutorials & Troubleshooting

Forum

▸ Software

▸ Hardware

▸ Printing Tips & Tricks

▸ Batter Recipes

PancakeBot User Guide

If you've misplaced your PancakeBot™ User Guide or would rather have a digital copy of the manual, you can view a digital version of the PancakeBot™ User Guide here.

News & Updates

Catch up on the latest updates and media coverage on our blog.

PancakeBot™ News
Welcome to the PancakeBot™ Forum!
Please read our Frequently Asked Questions and browse through the different help topics on the left sidebar before posting.

House Rules
  • THIS FORUM IS MEANT FOR USERS TO HELP USERS. WE ARE HAPPY TO PROVIDE PERSONAL SUPPORT.
  • For tech support, please email support@storebound.com or call (800) 898-6970.
  • For user support, Please post your question or comments in the most relevant topic listed to the left.
  • Be descriptive and clear so that others can understand your question and provide helpful, constructive feedback.
  • Please keep our forum a clean and helpful place for our PancakeBot™ community!
  • For more information on our community guidelines, click here.
 
  • thijmen posted hi, if i try to instal the software i get every time a setup error, some one has expirience this to ? and does somebody know how to fix this ?
  • Joe posted I have downloaded the software to my PC. And saved files to print via .pbp but nothing. My Bot is not reading anything on the SD card. What am I missing?
    • Penny idk
    • Miguel Valenzuela The PancakeBot does not read .pbp files. The PancakeBot reads .GCODE files. This is described in the Quick Start Video here. https://www.youtube.com/watch?v=-ACYhJzCfaM
      You will want to open the .pbp file in the Pancake Painter software and then export the .GCODE file. The reason for the difference is the Pancake Painter Software exports files according to different settings (timing etc.).
      As a reminder, this forum is for the community and is not managed by StoreBound. As the inventor, I occasionally come on and answer some questions but if you have issues, please email support@storebound.com
      Thanks
      Miguel
      X
      PancakeBot Quick Start Video
      No description given
  • Tim Wallace posted Is anyone seeing responses from Storebound? I've been emailing them and posting in the hardware section since Sept 30 and have heard nothing I'm starting to think there's no one around to help with replacement hardware.
    • Miguel Valenzuela Hi Tim, the forum is currently not being managed by StoreBound`s support team. I have made them aware of this issue and hope that this can be rectified. In the mean time, use support@storebound.com and if you do not here from them, check your spam filter or email me at pancakebot@gmail.com
      Thank You,
      Miguel Valenzuela
      Inventor of PancakeBot
    • Thomas_U sorry - not during the last half year, maybe never ever...

      I have never used my PB yet as there are so many open questions here.

      Lots of great words on the "about us"-page <http://www.pancakebot.com/about-us> but total silence here. Sad!
      X
      About Us | PancakeBot™
      The PancakeBot™ site is a network for people to connect with other PancakeBot™ users through asking/answering questions and sharing their designs.
  • Lisa Blank posted We are having troubles running pancake bot on the school's Microsoft (AD) network. We've had to load the installer in the public desktop folder on each computer to be used by students, then have each student install the software which is then associated only with that user on that particular computer. Has anyone else had this issue? I would appreciate any suggestions to resolve this problem.
    • Shelly Siebels We're having the same issue. I was able to open the program from a network drive, however, the controls and menu are missing. Any info is appreciated.
    • Miguel Valenzuela Hi Lisa, I am sorry to hear this. Have you been able to resolve this issue at this point?
      If you can, please add this to the issues forum at Github.com/pancakebot so we can add this to our list of things to do on the next version update. If you cannot add this, let me know and I will add it.
      Thank you,
      Miguel Valenzuela
      Inventor of PancakeBot
      X
      PancakeBot · GitHub
      <div></div>
  • Jaclyn posted When I use the auto tracer and get the image settings just right, I hit File Export for printing. A popup window comes up behind the tracer program - i can't get the tracer program with my image to go away to select the options and ultimately save the image to the card. Any ideas??
  • Kevin Cole posted Has anyone tried Inkscape's gcode plugin? This would be a good way to bypass pancake painter for a professional vector editing program.
    • Miguel Valenzuela Hi Kevin, I haven`t but being that Inkscape is Open Source, maybe we can do a fork and add this as an extension on Github? The PancakePainter software is very basic indeed but for more advanced users, Inkscape would work great.
      The only thing you really have to do is use M106 and M107 GCode commands for turning the dispenser on or off.
      Miguel
      Inventor of PancakeBot
  • J Phil posted Why won't the designs download as the .gcode and only as .txt?
    • Miguel Valenzuela This seems to be an issue with users that have created the GCODE files on a mac where the extension is hidden but I am not totally sure of that. I assume this is from the PancakeBot design forum?
    • David Bourne I found I needed to use the Terminal (Mac) and the mv command to rename the files. For example,
      mv filename.pbp.txt filename.pbp
      The file can be opened as a project in PancakePainter and saved for printing as a gcode file
  • Marco Kruit posted On Mac OS I cannot get the software to work. It keeps saying the software has been damaged. Is there anything I need to do to fix whatever is wrong here? Your help and advise is much appreciated.
    Marco
  • Matthew Kazmierczak posted How do you clear the cache on the machine? I keep trying to print new designs but it will only print 1 design. I have deleted everything on the chip. I have tried entirely new SD cards with completely new designs, but nothing seems to work. It keep printing the same design over and over no matter what file I select.
  • Harvey M Bernstein posted When I do a design and try to export it to a USB stick it puts it in word jibberish. How do I get it exported with the correct app so it will work on the machine? I keep losing my artwork. Harv
    • Miguel Valenzuela Hi Harvey, I'm not sure what would cause that. Here's some questions. What operating system are you using? Does it export with a .gcode extension?